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I'm unable to log into my account

If you're having difficulty logging into your account, here are some suggestions to resolve the issue

• Click the forgot password link on the log in screen and reset your password.

If you do not receive the reset email in your inbox:

• Check your junk/spam folder for the reset email.

• Ensure that the email address you're using to reset your account matches the one used when you signed up. The easiest way to do this is to search "FreshSpoke" in your inbox to verify you received and confirmed this email address.

• Ensure that you have confirm your email address when you signed up. We would have sent you an email confirmation when you signed up. 

If you have tried these tips and still having trouble, chat now or contact us for support.