Will my home delivery order stay cold?
In all our home orders, we use reusable ice packs to preserve your food before it makes it to your fridge or freezer. This can keep your food chilly for a few hours but will not keep food frozen for extended lengths of time.
If it's summertime, we recommend opting for totes at checkout, especially if you won't be home the day of your delivery. We use custom-designed totes with insulated liners along with our ice packs to prevent thawing and protect your food.
If you opt-out of totes, your order will be packed in a hand-stamped paper grocery bag with ice packs. There isn't extra insulation in our paper bags.